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Admin & maintenance

Managing Integrations and Access

  • Review or remove existing integrations directly from your organization dashboard.

Monitoring Logs and Performance

  • Check event logs to monitor integration activity.
  • In case of errors, refer to the Tasks when contacting the Support team for investigation.

Troubleshooting and Escalation Process

  1. Identify the issue: Review integration logs and recent activity.
  2. Apply quick fixes: Re-authenticate tokens or refresh webhooks.
  3. Escalate if unresolved: Collect error details (logs, screenshots) and share them with the Support team.
  4. Contact the Vylor Support Team via your admin dashboard or support email.